Question 1

What are the pool rules?

Accepted Answer

For our general facility rules please view the attached PDF.

Question 2

What are the facility operating hours?

Accepted Answer

Our operating hours vary between summer and winter. Current operating hours are attached.Our Indoor pool is closed at times for swimming programs, please see the attached timetable for current times.

Question 3

What are the pool prices?

Accepted Answer

Attached are the most common prices but please see the staff for any additional multi-visit pass options and costs.

Question 4

Do I have to make a booking for a party or a function?

Accepted Answer

Yes, any group of 10 or more people will require a booking. Please email the pool at woreepool@gmail.com with the details and one of our friendly staff will get back to you. Parties or functions not booked may be refused entry upon arrival.

Question 5

What concessions are accepted at Woree Pool?

Accepted Answer

Concession entry is accepted for Seniors card holders, Disability (Companion) card holders, Qld Pension Concession card holders and DVA card holders.

Question 6

Can I use my Fitness Passport at Woree Pool?

Accepted Answer

Yes, we accept Fitness Passport holders. Make sure you have the app to check yourself in as the scanners have been discontinued.

Question 7

Are the Qld government vouchers accepted at Woree Pool?

Accepted Answer

Yes, we accept Swimstart Vouchers. These are for swim lessons for children under 5yrs.
Play On vouchers are also accepted by the Cairns Stingrays Swim Club for membership. Play On vouchers can't be used for swim lessons.
Eligibility applies

Question 8

Can I take food and drinks into the facility?

Accepted Answer

Food can only be bought in with prior approval. No soft drink, alcohol or glass is allowed under any circumstances. The facility reserves the right to confiscate any food or drink that hasn't received prior approval.

Question 9

Can I drop my children off to swim?

Accepted Answer

Children under 14yrs must accompanied and supervised by an adult. 
Children over 14yrs are allowed entry without being accompanied by an adult.

Question 10

Are there lockers that I can leave my belongings at Woree Pool?

Accepted Answer

No we don't have lockers. Bring only minimal belongings into the facility with you and leave them in your sight.

Question 11

Is the 50m pool heated through the winter?

Accepted Answer

Yes, our 50m pool is heated from approximately May to September. Due to heating the 50m pool our smaller outside pools will be emptied and closed during this time.

Question 12

Does the pool close during winter?

Accepted Answer

Our small outside play pools are emptied for winter, which enables us to heat the 50m pool. We will usually empty the small play pools towards the end of April and reopen them in early September. This is an approx. time as the decision is very weather dependent.However, our 50m pool and Indoor pool remain open all year round.

Question 13

Are the outside pools covered by shade sails?

Accepted Answer

Yes, our 50m pool is 2/3's covered from the deepend. Our play pools are also covered in sections.
During the winter period (May to Sept) the shade sail will be retracted from the 50m pool to allow the sun to heat the pool naturally.

Question 14

When is the quietest time at the pool for swimming?

Accepted Answer

Ahh.... the million-dollar question. 
Generally, most days between 9am - 3pm will be the quietest time. We may have lane allocations from time to time for particular programs but there are always lap lanes available to the public. You are welcome to call ahead and check with the staff as to the availability of lanes on 4054-6964 or see our event calendar for daily happenings.

Frequently Asked Questions